Newcastle Tourist Information Centres

Tourist Information Centres

Visitors to Newcastle can contact the Newcastle Tourist Information Centre located in the city centre to get more information, help and advice on a range of travel and holiday related areas. There are also visitor centres located in the surrounding areas. A visit to the centre makes for a good first port of call to the city and can help ensure your trip is a memorable one. The centre has a range of detailed information for tourists to read through, with other services offered including helping with booking of tours and any accommodation needs you may have. The visitor centre provides visitors with up to date information and can help you gain great local knowledge and tips.

The advice and help given is free of charge and is well worth seeking out if you need more information, advice or need to check something with travel experts. It can save you time and worry to get any queries you may have sorted out with the help of travel experts rather than trying to solve all issues yourself that may be confusing or difficult to sort out. The team at the centre can help with discounted tickets to attractions in the area, heritage passes, walking tours and river cruises.

The Newcastle Tourist Information Centre is the main tourist information centre that cover Newcastle and there is information on the surroundings areas too. The staff offer free advice and help on different aspects of your travel requirements in Newcastle from organising and booking your trips and excursions in Newcastle to planning your trip to other parts of the North East of England.

The visitor centre is located in Newcastle city centre. The address is:

Newcastle Tourist Information Centre
26-30 Central Arcade
Newcastle upon Tyne
Tyne and Wear
NE1 5BQ
United Kingdom


Telephone: +44 (0)191 277 8000


Newcastle Visitor Centre Map:




The opening times are:

Monday: 09.30 – 17.30
Tuesday: 09.30 – 17.30
Wednesday: 09.30 – 17.30
Thursday: 09.30 – 17.30
Friday: 09.30 – 17.30
Saturday: 09.00 – 17.30
Sunday: 10.00 – 16.00
Bank Holidays: 10.00 – 16.00

(Please Note: Seasonal opening times may vary)


Other visitor centres in covering the local areas include:

North Shields Tourist Information Centre
Unit 18
Royal Quays Outlet Shopping
North Shields
Tyne and Wear
NE29 6DW

Telephone: +44 (0)191 200 5895


The opening times are:
Monday: 09.00 – 16.30
Tuesday: 09.00 – 16.30
Wednesday: 09.00 – 16.30
Thursday: 09.00 – 16.30
Friday: 09.00 – 16.30
Saturday: 09.00 – 16.30
Sunday: 09.00 – 16.30

(Please Note: Seasonal opening times may vary)


South Shields Tourist Information Centre
Museum & Gallery
Ocean Road
South Shields
Tyne and Wear
NE33 2HZ

Telephone: +44 (0)191 454 6612


The opening times are:
Monday: 10.00 – 17.00 (Oct to Mar) & 10.00 – 17.30 (Apr to Oct)
Tuesday: 10.00 – 17.00 (Oct to Mar) & 10.00 – 17.30 (Apr to Oct)
Wednesday: 10.00 – 17.00 (Oct to Mar) & 10.00 – 17.30 (Apr to Oct)
Thursday: 10.00 – 17.00 (Oct to Mar) & 10.00 – 17.30 (Apr to Oct)
Friday: 10.00 – 17.00 (Oct to Mar) & 10.00 – 17.30 (Apr to Oct)
Saturday: 10.00 – 17.00 (Oct to Mar) & 10.00 – 17.30 (Apr to Oct)
Sunday: 13.00 – 17.00

(Please Note: Seasonal opening times may vary)


Whitley Bay Tourist Information Centre
Park Road
Whitley Bay
Tyne and Wear
NE26 1EJ

Telephone: +44 (0)191 200 8535


The opening times are:
Monday: 09.30 – 17.00
Tuesday: 09.30 – 17.00
Wednesday: Closed
Thursday: 09.30 – 17.00
Friday: 09.30 – 17.00
Saturday: 09.30 – 17.00
Sunday: Closed

(Please Note: Seasonal opening times may vary)




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Disclaimer: The information given in on this website is given in good faith and to the best of our knowledge. If there are any discrepancies in no way do we intend to mislead. Important travel details and arrangements should be confirmed and verified with the relevant authorities.
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